Our Privacy Policy

Effective Date: Jun 01 2022
Last Updated: Sep 09 2025


Easy Does It Emergency Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you access or use our websites and services.

Information We Collect

We may collect personal information including, but not limited to:

• Name
• E-mail address
• Phone number
• Mailing address
• Service usage data
• Communication preferences

How We Use Your Information

We use your information to:

• Provide and improve our services
• Respond to inquiries and service requests
• Send updates, alerts, and service-related communications
• Comply with legal obligations

SMS Communications

If you opt in to receive SMS messages from Easy Does It Emergency Services, you agree to the following terms:

• Consent: By providing your mobile number, you give express written consent to receive SMS messages from us, including service updates, appointment reminders, and emergency alerts
• Message Frequency: Message frequency may vary depending on your interaction with our services.
• Data Rates: Standard message and data rates may apply. Please consult your mobile carrier.
• Opt-Out: You may opt out at any time by replying “STOP” to any message. You may also contact us directly to unsubscribe
• Help: For assistance, reply “HELP” or contact us at [insert contact info].
• Data Use: Your mobile number and related data will not be sold or shared with third parties, except as necessary to deliver SMS services.
• Security: We take reasonable steps to protect your mobile data and ensure secure transmission.

These practices are in accordance with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

Newsletters

You can opt out of receiving our marketing emails and/or newsletters by contacting us as described under “Contact Us” below. We may still send you transactional messages, which include Services-related communications and responses to your questions.

Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers who assist us in operating our website and delivering services, provided they agree to keep your information confidential.

Your Rights and Choices

You may:

• Request access to your personal data
• Request corrections or deletions
• Opt out of communications at any time

California Privacy Rights

If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act (“CCPA”), you have certain rights with respect to that personal information. Under the CCPA, subject to certain exceptions, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.

If you are a CA resident, you have a right to request that we provide you with the following information:

• The categories and specific pieces of personal information we have collected about you. We have disclosed the categories of information under “Information We Collect”, above.
• The categories of sources from which we collect personal information. We have disclosed the categories of sources under “Source of Information and Tracking Technologies”, above.
• The purposes for collecting, using, or selling personal information. We have disclosed these purposes under “How We Use Your Information” and “How We May Share Information” above.
• The categories of third parties with which we share personal information. We have disclosed the categories of third parties under “How We May Share Information” above.
• The categories of personal information disclosed about you for a business purpose. We have disclosed the categories of third parties under “How We May Share Information” above.

You also have a right to request that we delete your CCPA personal information under certain circumstances, subject to certain exceptions.

Finally, you have a right not to be discriminated against for exercising rights set out in the CCPA.

Please note we have the right to take reasonable steps to verify your identity and the authenticity of your request.

Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Storage of Information in the United States

Information we maintain may be stored both within and outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States, and that U.S. laws may not afford the same level of protection as those in your country.

Changes to This Policy

Information we maintain may be stored both within and outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States, and that U.S. laws may not afford the same level of protection as those in your country.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Easy Does It Emergency Services
3222 Adeline St., Berkeley, CA 94703 United States
info@easydoesitservices.org
510-704-2111