Urgent Dispatch 510 704-2111

Easy Does It Emergency Services

Transportation Services

City of Berkeley:

Demand Response Rides 

Demand Response Rides provides transportation within the City of Berkeley (and to and from surrounding areas) for seniors and people with disabilities needing to get to medical appointments and other community-based activity. Our lift-equipped vans will transport you and your wheelchair, scooter, or other adaptive equipment securely and safely.

This service is available Monday through Friday, 8:30 a.m. – 11:00 p.m., and weekends 10:30 a.m. – 11:00 p.m. Please call us at 510-704-2111 at least 24 hours before you need service. Rides for Medical appointments, including Covid-19 vaccinations can be scheduled up to 7 days in advance (or more if needed).

Berkeley Rides for Seniors & the Disabled program.

Please note: Demand Response Rides require van vouchers issued by Berkeley Rides for Seniors & the Disabled program. Please read our detailed blog post on this process if you are applying for the first time.

City of Albany

Albany Rides for Covid Vaccination 

Residents of the City of Albany who are disabled and/or over the age of 60 can get free round-trip rides to their Covid-19 vaccination appointments at the Golden Gate Fields vaccination site.

A vaccination appointment must first be scheduled with the vaccine vendor Curative Inc. through their web portal.

Once you have made your appointment, call our Urgent Dispatch line at (510) 704-2111 to schedule your free ride.

Alameda County

 Fast Accessible Safe Transportation and Emergency Repair (FASTER)

Our  FASTER program is available across most of Northern Alameda County,  serving people stranded due to wheelchair and mobility equipment breakdowns.

This service is made free by generous funding from the Alameda County Transportation Commission.

Please visit our FASTER program page or call our Urgent Dispatch Line at 510-704-2111 for service locations and hours.

If you need transportation to an urgent appointment (within 24 hours) please use our Rescue Rides service which is described below.

Covid-19 protocols

Our drivers ask Covid-19 health screening questions to all riders to protect the well-being of our community.

They are required to wear personal protective equipment and are tested for Covid-19 at regular intervals.

Rescue Rides

For those who need short-notice emergency transportation, Rescue Rides are available in Berkeley (and to and from surrounding areas) Monday through Friday, 8:30 a.m. – 11:00 p.m., and weekends, 10:30 a.m. – 11:00 p.m.

Whether your wheelchair has broken down on the street, or you need to attend an urgent medical appointment, you can receive a ride in our lift-equipped, accessible van by calling 510-704-2111.

  • Rides cost $15 or 1 voucher each way.

Rescue Rides – COVID-19 Vaccinations

We offer reduced-cost round-trip ride to and from Covid-19 vaccination appointments in Berkeley and at Golden Gate Fields for $15 round-trip.

Due to a generous donation from our friends at the Berkeley Disaster Preparedness Neighborhood Network, those who cannot afford the $15 round trip fee may qualify for free transportation to their Covid-19 vaccination appointments.

Please let our dispatcher know if the $15 fare would be a hardship, and we will do our best to accommodate you.