Urgent Dispatch 510 704-2111

Easy Does It Emergency Services

Transportation Services

City of Berkeley:

Demand Response Rides 

Demand Response Rides are available for trips within Berkeley (up to a mile out from its border). Our van is lift-equipped and can transport you and your wheelchair, scooter, or other adaptive equipment securely and safely.

This service is available Monday through Friday, 8:30 a.m. – 11:00 a.m., and weekends, 10:30 a.m. – 11:00 p.m. Please call us at 510-704-2111 at least 24 hours before you need service.

Please note: Demand Response Rides are only available to those with van vouchers, issued by the Berkeley Rides for Seniors & the Disabled program. Please read our detailed blog post on this process if you are applying for the first time.

If you need transportation to an urgent appointment (within 24 hours) please use our Rescue Rides service which is described below. 

Eduardo Guiza

Transportation Manager

Rescue Rides

For those who need short notice, emergency transportation, the Rescue Rides program is available in Berkeley (up to a mile out from its border) Monday through Friday, 8:30 a.m. – 11:00 p.m., and weekends, 10:30 a.m. – 11:00 p.m.

Whether your wheelchair has broken down on the street, or you need to attend an urgent medical appointment, you can receive a ride in our lift-equipped, accessible van by calling 510-704-2111.

These rides do not requires vouchers and are $15 each way (though, you can use vouchers to pay for them).

For Covid-19 vaccination appointments only: the cost is reduced to $15, round-trip.


City of Albany

Albany Rides for Covid Vaccination 

Residents of the City of Albany can get free round-trip rides to their Covid-19 vaccination appointments at the Golden Gate Fields vaccination site.

A vaccination appointment must first be scheduled with the vaccine vendor Cuative Inc. through their web portal. Please note: As of 2/9/2021, this location is only accepting individuals who are 75+ years or older and getting their first shot.

Once you’ve made your appointment, call our Urgent Dispatch line at (510) 704-2111 to schedule your free transportation with us.


Alameda County 

Fast Accessible Safe Transportation and Emergency Repair (F.A.S.T.E.R.)

Our F.A.S.T.E.R. program is available across most of Alameda County and serves people who are stranded due to wheelchair and mobility equipment breakdowns.

There are no vouchers or registration required, and no cost for this service.

Please visit our F.A.S.T.E.R. program page or call our Urgent Dispatch Line at 510-704-2111 for service locations and hours.


Covid-19 protocols: Our drivers ask Covid-19 health screening questions to all riders to protect the well-being of our community.

They are required to wear personal protective equipment and are tested for Covid-19 at regular intervals.