Urgent Dispatch 510 704-2111

Easy Does It Emergency Services

Transportation Services

Eduardo Guiza

Transportation Manager

We provide two types of transportation within the City of Berkeley:

Demand Response Rides 

Demand Response Rides are available for trips within Berkeley (up to a mile out from its border). Our van is lift-equipped and can transport you and your wheelchair, scooter, or other adaptive equipment securely and safely.

This service is available Monday through Friday, 8:30 a.m. – 11:00 a.m., and weekends, 10:30 a.m. – 11:00 p.m. Please call us at 510-704-2111 an hour before you need service.

Demand Response Rides require Green van vouchers, issued by the City of Berkeley. Please read our detailed blog post on this process if you are applying for the first time. 

Please note: If you do not currently have vouchers and need transporation to an urgent appointment, please use our Rescue Ride service which is described below. 

Rescue Rides

For those who do not have van vouchers, our Rescue Rides program is available to meet unforeseen transportation emergencies.

It is also available in Berkeley (up to a mile out from its border) Monday through Friday, 8:30 a.m. – 11:00 p.m., and weekends, 10:30 a.m. – 11:00 p.m.

Whether your wheelchair has broken down on the street, or you’ve just had to schedule an urgent medical appointment, you can receive transportation in our lift-equipped, accessible van by calling 510-845-5513. 

Are you outside of the City of Berkeley but need an emergency ride due to equipment failure?

Our F.A.S.T.E.R. program is available for people stranded due to wheelchair and mobility equipment breakdowns and serves most of Alameda County.

There is no cost for this service.

Please visit our F.A.S.T.E.R. program page or call our Urgent Dispatch Line at 510-704-2111 for service locations and hours.

First Hour Minimum Every 15 Min. / After First Hour Reduced Co-Pay Participants
$15.00/hr $3.75 $7.50/hr