Urgent Dispatch 510 704-2111

Covid-19

SERVICES

Easy Does It remains OPEN to serve you. However, in accordance with Alameda County’s shelter in place order, and after consultation with the Berkeley Health Department, we are now able to provide only essential services, as listed below:

During this shelter in place order we can perform:

  • All aids of daily living (ADL’s)
  • Household chores too urgent to wait until a client’s regular caregiver arrives
  • Urgent laundry—however please note EDI caregivers cannot currently use public laundromats
  • Meal preparation and cleanup
  • Urgent grocery shopping
  • Pharmacy pick-ups
  • Transportation to and from medical appointments
  • Urgent transportation in the event a mobility device breaks, leaving a client stranded
  • Wheelchair and equipment repair necessary for safety and mobility

During this shelter in place order we cannot:

  • Provide Measure B green voucher on-demand rides to restaurants, social events, or for general errands
  • Perform non–urgent household chores
  • Perform errands beyond obtaining medical items and food
  • Do multiple loads of laundry
    Do meal preparation and cooking beyond what is needed for two days

These restrictions are intended to protect everyone: you, all EDI clients, our staff members, and all our families. Thank you for understanding.

PROTOCOLS

What to expect if you request services during COVID-19 / Coronavirus:

  • In accordance with the City of Berkeley and until further notice, both the client and EDI staff person must wear a mask whenever services are provided. EDI will provide the client and staff person masks. See the city’s mandate here 

  • Our employees will wear masks and gloves
  • We check each attendant and driver’s temperature at the beginning of each shift
  • Our dispatchers will ask whether you have symptoms of COVID-19 (the disease produced by the virus)

  • Our attendants will wash their hands before and after providing you attendant services

  • If you request it, we will measure your temperature

  • We have told our employees not to come to work if sick

If there are additional protective measures you are taking, due to your unique situation, please advise our attendants of these measures and they will comply with your directive.

INFORMATION AND RESOURCES

INFORMATION

Alameda County Public Health Department 

California Department of Public Health

Center for Disease Control and Prevention

City of Berkeley

COVID News

     COVID Statistics

     Renter Protection Services

     Shelter-in-Place Order

World Health Organization

RESOURCES

Berkeley Food Network

Berkeley Mutual Aid Network

Disability Justice Culture Club COVID-19 Request Form

Senior Guide to Mental Health During Coronavirus (COVID-19)

BERKELEY COVID-19 TRIAGE LINE
If you are uninsured and experiencing a fever, cough, shortness of breath or muscle aches, call 510-981-5380, M-F, 10AM-2PM

LÍNEA DE EVALUACIÓN DE COVID-19 DE BERKELEY
Si no tienes Seguro Médico y experimentado fiebre, tos, dificultad para respirar o dolores musculares, llame 510-981-5380, Lunes a Viernes de 10:00 a 2:00

DISPATCH
Directions